The unique real-time first responder services offered by TravelCare Mexico are a logical choice for travel agents to include in packages or offer as an additional option for a huge variety of reasons. It is customary to include add-ons such as air travel, hotels, airport pickup and regular travel insurance when selling a package deal. However, while all of these services are great additions, none of them offer the immediate emergency 24-hour support covered by TravelCare Mexico and addressing the full range of Legal, Medical and Roadside issues that commonly affect travellers.
TravelCare Mexico’s first responder services can be sold as a stand-alone product; however it is best utilized as an add-on to standard trip travel insurance policies, as it specifically deals with the gaps that are not covered by normal trip insurance policies. While standard travel insurance requires claims forms to be completed at a later date and for third parties to provide direct assistance, TravelCare Mexico is in a position to immediately assist and act as a personal advocate on behalf of the client. For example, with standard insurance coverage, when a client needs an ambulance they must find somebody who speaks Spanish to call on their behalf, possibly wasting precious time. With TravelCare Mexico a direct call is made directly to an English speaking medical doctor who will respond immediately by assessing the emergency and dispatching an ambulance immediately. Average response time to reach a doctor is less than 20 seconds. This one critical service provided by TravelCare Mexico could save a live. Live bi-lingual (English-Spanish) are available 24 hours a day and seven days a week.
There is a huge range of reasons why TravelCare (TCM) is an advantageous product for travel agencies to promote, and here are some of the most prominent:
In the table below, the services offered by a leading Trip Travel Insurer is compared directly with TravelCare Mexico. This chart gives a useful perspective on why TCM should be included in every package for travelers going to Mexico.