
After years of emergency assistance calls, these five situations come up time and again for American and Canadian tourists in Mexico.
The most common tourist complaint. While not always serious, severe dehydration can require medical attention quickly. Telemedicine allows you to consult a doctor without navigating a local hospital.
Strong currents, riptides, and recreational water sports injuries are leading causes of tourist emergency calls. Having immediate access to ambulance coordination can be the difference.
Whether in a rental car or taxi, traffic accidents happen. Having access to bilingual legal counsel immediately is essential.
Running out of prescription medication or needing specific drugs that are hard to find locally. Telemedicine doctors can issue prescriptions that local pharmacies will honor.
Lost or stolen passport, wallet, or phone. Your concierge can help coordinate with the U.S. Embassy and advise on next steps.
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